You can send your refund request from your account page.. Before click "my refunds" than continue with filling the refunds form..
Please send the product in 2 days when you fill in the form..
Please use the same cargo firm for free service. For the refund orders which's cargo price is above USD 50 cargo cost will be charged from the customer.
When the product arrive to us you will have a mail about the control timing..
After control process your payment will be sended to you by 3 days.
Thank you for choosing us..